Questions and complaints
If you have questions or objections concerning an invoice from us, you should first contact our customer services. It is important to us to answer your questions, provide information about our remit and explain why you have received an invoice from us.
If you have complaints or comments about our processing of your case, you are welcome to present them to us. You may have comments on our contact with you, accessibility, information on the website or other matters.
Your opinions are important as we always want to improve our services!
Tel No: +46 8 522 781 00
(From a mobile phone or from another country)
Tel No: 020-956 956
(Not from a mobile phone)
Monday - Thursday 08.00 - 18.00
Friday 08.00 - 16.00
Please state your reference number in any contact with us.
Fax: +46 8661 09 56